Cultural Competence Development Plan

What are the benefits of a culturally competent health care organization?

Improved health outcomes; alignment and allocation of limited resources; patient retention and access to care; patient satisfaction; more offered services; more diverse staff and a more culturally and linguistic competent workforce. In this section, provide:

  • Assessment of demographics: population, cultures, race, and so on.
  • Stakeholders in the process.
  • Structural changes.
  • Resources.
  • Culturally responsive services offered.

Section 2: Description of Organizational Background

Provide:

  • A brief a history of the organization and population you have chosen, especially the cultural group disparities.
  • Cultural characteristics such as values, beliefs, traditions, folktales, and attitudes toward health care.
  • A discussion of the local demographics—does the cultural population(s) chosen reflect the state of the health care industry and disparities studied?
  • Identification of the diverse backgrounds of people in the workforce of the organization selected and compare them to the population(s) served. For example, are predominantly white, non-Hispanics serving a predominantly Asian population?

Section 3: Analysis of Organizational Needs

Identify, assess, and evaluate health care needs as follows:

  • Identify any changes needed in the organization’s vision or mission statements towards the targeted cultural group as it relates to disparities.
  • Describe the diversity in the current workforce, as it relates to the current and changing cultures and health care needs.
  • Assess the current state of cultural competence, described in your Pérez and Luquis textbook, as ranging from “unconsciously incompetent to unconsciously competent” (Purnell Model, p. 108).
  • Describe any assessment model or tool used.
  • Consider alternative views of return on investment (ROI) for a culturally competent organization.
  • Assess organizational needs, and evaluate how the current organization is meeting health care needs. Identify specific needs, and make suggestions for meeting those needs.
  • Describe what you think are the most significant challenges for the leadership in transforming the organization to one that is culturally competent.

Section 4: Proposed Initiatives to Address Needs

This section is a proposal to develop, design, and execute a culturally competent health care plan:

  • State agreement with current purpose, vision, mission, supporting policies and procedures, or make recommendations.
  • Conduct a SWOT analysis relative to cultural competency.
  • Assess and make recommendations regarding executive or leadership support in developing and implementing the cultural competence plan.
  • Consider the possible impact of a champion, a more diverse leadership team, or more engagement by the board.
  • Analyze any assessments, like self-assessments, role-play, or hands-on practice in engaging cultural and linguistic differences in various health care settings, from intake through delivery.
  • How do you see the role of health care leadership in engaging the community (governance)?
  • Who is responsible for staff development, who should lead the effort, and what training should be implemented?
  • How do you propose to design, develop, and implement a more culturally sensitive understanding for diverse health care users?
  • List your top five recommendations.

Your paper should meet the following requirements:

  • Format: Include a cover page and table of contents.
  • Abstract: Include a brief summary of the contents
  • Body: Include the four sections detailed above, which should include: 
    • Population background for cultural groups selected.
    • Identification of organization needs, with primary reasons for selection.
    • Assessment tools selected.
    • Summary of conclusions.
  • Written communication: Written communication is free of errors that detract from the overall message.
  • APA formatting: Resources and citations are formatted according to APA (6th Edition) style and formatting.
  • Number of resources: Minimum of 3 resources, not including course textbooks.
  • Length of paper: 8–10 typed double-spaced pages, not including the cover page and table of contents.
  • Font and font size: Times New Roman 12 point.

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