Dynamics-of-the-Organization-management-homework-help

w-4 answer the following

quiz

Question 1 2 pts

It is difficult to isolate the impact of process consultations from other interventions.

True

False

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Question 2 2 pts

Tying rewards to accomplishments is the final stage of TQM implementation.

True

False

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Question 3 2 pts

Global social change organizations tend to be dominated by a strong set of normative values and beliefs.

True

False

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Question 4 2 pts

Successful work designs reward seniority and “company loyalty.”

True

False

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Question 5 2 pts

Open-space methods for large-group interventions are highly structured processes.

True

False

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Question 6 2 pts

Organization learning is an active process based on interpretive models of change where members interact and learn from their actions.

True

False

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Question 7 2 pts

OD efforts can help public schools build sustainable leadership capacity.

True

False

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Question 8 2 pts

An effective organization has both high productivity and rapid growth.

True

False

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Question 9 2 pts

In most cases, the chosen intervention provides only general guidelines for organizational change.

True

False

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Question 10 2 pts

The task environment consists of individuals and organizations that interact directly with the organization.

True

False

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Question 11 2 pts

Organizations may encourage employees to participate in stress charting to identify stress symptoms.

True

False

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Question 12 2 pts

Role clarification helps to alleviate stress in employees who are overworked.

True

False

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Question 13 2 pts

The matrix structure is the best and most flexible organization structure.

True

False

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Question 14 2 pts

Team building can help groups deal with productivity and motivation issues within the group.

True

False

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Question 15 1 pts

Standardized surveys are reliable, valid and provide accurate information on specific situations occurring in organizations.

True

False

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Question 16 2 pts

Quality of work life encompasses more than just the work environment.

True

False

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Question 17 2 pts

Productivity and QWL ideas were originated by Kurt Lewin.

True

False

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Question 18 2 pts

A correlation coefficient clearly establishes cause and effect between two variables.

True

False

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Question 19 2 pts

Timeliness is a criteria for effective reward systems but not for performance appraisal designs.

True

False

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Question 20 2 pts

Behavioral interventions help groups change their attitudes about one another.

True

False

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Question 21 2 pts

The most prevalent form of learning in organizations is single-loop learning which is focused on improving the status quo.

True

False

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Question 22 2 pts

Mechanistic designs support efficiency and control while organic designs promote innovation and change.

True

False

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Question 23 2 pts

Organization learning is similar to individual learning.

True

False

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Question 24 2 pts

Because GSCOs have such an honorable mission, it is rare for their stakeholders to be in conflict.

True

False

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Question 25 2 pts

Contracting is typically a very formal, written process when internal OD practitioners are involved.

True

False

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Question 26 5 pts

GSCOs have as their primary task to serve as an agent of change in creating environmentally and socially sustainable world futures.

True

False

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Question 27 2 pts

Various departments within an organization initiate performance management.

True

False

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Question 28 2 pts

Built-to-change interventions are characterized by selecting and developing leaders and members, who are quick learners, take initiative and thrive on change.

True

False

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Question 29 2 pts

Socialization is the most important institutionalization process.

True

False

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Question 30 2 pts

The relational quality of alliances benefits from OD interventions aimed at increasing trust.

True

False

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Question 31 2 pts

Self-managed work group supervisors may feel

ambiguity about responsibilities and authority

a lack of personal and technical skills to deal with the group

a lack of organizational support

all of the above

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Question 32 5 pts

Which is not a principle of sociotechnical systems design?

compatibility

joint optimization

minimum critical specification

integration

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Question 33 5 pts

The last stage in managing network change is:

create instability in the network

convention of the organizations in the network

relying on self-organization

managing the “tipping point” in network change

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Question 34 5 pts

Interventions aimed at structural design include

traditional ways of dividing the organization’s overall work

integrative and flexible ways of dividing work

structural changes like downsizing

all of the above

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Question 35 5 pts

Parallel structures are most similar to what other EI approach?

re-engineering

union-management cooperative projects

downsizing

work design

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Question 36 5 pts

The Action Research Model focuses on

planned change as a cyclical process

heavy diagnosis after acting, planning, and implementation

reporting new data from previous research

reducing the process of psychological disconfirmation

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Question 37 5 pts

What kind of group uses members from several other groups to help solve organization wide problems?

intergroup

microcosm

matrix

hybrid

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Question 38 5 pts

Which of the following is not one of the four basic network-based structures?

internal market network

opportunity network

strategic market network

aftermarket network

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Question 39 5 pts

Identifying the core mission of an organization and assessing the organization’s responses to environmental expectations are two important aspects of what type of large group intervention:

open space methods

open system methods

diagnostic methods

conference methods

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Question 40 5 pts

The engineering approach produces _____________ and ______________:

traditional jobs/efficient performance

innovation/job satisfaction

motivation/job enrichment

motivation/autonomy

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Question 41 5 pts

When developing a contract, what are the two types of resources that must be defined.

money and time

essential and desirable requirements

power and authority

services and outcomes

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Question 42 5 pts

A distinguishing feature of the total quality management approach is

attention to rewards

development of problem solving skills

the improvement of processes

training

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Question 43 5 pts

Evaluation in OD provides information to

assess the long-term results of OD interventions

implement change programs

assess a manager’s style

improve task preparation

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Question 44 5 pts

Which is/are true of stress?

it involves physiological responses

it can be positive

it can ultimately lead to withdrawal behaviors

all of the above

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Question 45 5 pts

The question, “how satisfied are you with your work group?” was asked of five groups using a five-point scale where 1= very dissatisfied and 5 = very satisfied. Which group is most satisfied?

Mean = 4.0; standard deviation = .60

Mean = 4.2; standard deviation = .65

Mean = 4.1; standard deviation = .65

Mean = 4.2; standard deviation = .90

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Question 46 5 pts

The goal of the contracting process is

to help the organization change

to make a good decision about how to proceed with the OD process

create a positive situation for the OD practitioner

makes the organization dependent on the OD practitioner

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Question 47 5 pts

All of the following are reasons suggested for why education reform has failed except _____.

lack of collaborative vision

misplaced focus

lack of clarity on desired results

failure to manage change process

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Question 48 5 pts

Some ways that EI may improve productivity are

by improving communication among employees

by improving employee motivation

by improving employee capabilities

all of the above

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Question 49 5 pts

Which question does the OD practitioner ask when developing a diagnostic relationship?

Who are you?

Why am I here?

How much am I paid?

Who has political clout?

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Question 50 5 pts

Which of the following place constraints on job enrichment interventions?

the technical system

the environment

the control system

all of the above

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Question 51 5 pts

Which of the following is a source of power?

formal position

knowledge

personality

all of the above

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Question 52 5 pts

Sustainable Management Organizations (SMO) interventions ask the question, _____.

how can we develop organizations to achieve sustainable effectiveness?

why is practicing sustainability principles valuable?

how can organizations improve customer perceived value?

what matters to stakeholders?

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Question 53 5 pts

People resist change because:

they can’t see the benefits

they don’t see the need

they don’t expect success

all of the above

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Question 54 5 pts

Why do the pragmatists in OD wish to require certification of OD practitioners?

certification would establish the requirements OD practitioners must meet

certification would provide a stream of revenue for the OD Assocation

certification would enable certified OD practitioners to charge a higher hourly rate

all of the above

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Question 55 5 pts

Self-designing organizations focus on

strategy

structure

technology

all of the above

 

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