NOTE – APA formatting, and proper grammar, punctuation, and form required.
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Examine legal requirements for managing patient information, health information documentation, the release of information, and electronic health records.
You have recently been promoted to Health Services Manager at Three Mountains Regional Hospital, a small hospital located in a mid-size city in the Midwest. Three Mountains is a general medical and surgical facility with 400 beds. Last year there were approximately 62,000 emergency visits and 15,000 admissions. More than 6,000 outpatient and 10,000 inpatient surgeries were performed. Three Mountains was recently in the news after employee emails were published where patients were discussed in very negative terms.
Due to the breach of information, many patients are skeptical about selecting Three Mountains as their hospital of choice. Even though specific names of patients were not disclosed as part of the inappropriate dissemination of information, parts of their medical records were mentioned. The patient information was not shared in a favorable light. Patients want to feel secure when they share information with their healthcare providers and be certain that it will remain private.
You will create an informational brochure educating patients about the contents of the medical record and the proper release of information. In a double-sided brochure you need to address the following topics:
- The Electronic Medical Record: Definition and contents of the EMR. You will want to include some of the Joint Commission’s requirements pertaining to what should be included in the medical record and when entries should be completed.
- HIPAA/Confidentiality: Provide an overview of HIPAA and the level of confidentiality that the patient can expect from Three Mountains Regional Hospital.
- Release of Information: Explain the process for a patient to obtain either copies or sections of their medical records. Discuss that information cannot be shared without their express permission.
- Privacy Pledge: Craft a privacy pledge statement informing the patient that they can trust that their information will remain private.
The brochure that you will create should be a tri-fold design with two pages (the first for the outside and the second for the inside). Draw attention to your brochure by using well-placed art, an easy to read design, and use of color.
|Not Submitted||No Pass||Competence||Proficiency||Mastery|
|Not Submitted||Attempts a double-sided, trifold design brochure; however, there are major mistakes in formatting, and the text is hard to read. Lacks artwork.||Brochure is in the required double-sided (two page), trifold design with minor errors. Lacks appropriate artwork or has issues with the readability of the text.||Brochure is in the required double-sided (two page), trifold concept and addresses all pieces of the required elements with minimal errors.||Brochure is correctly formatted as double-sided (two page), trifold brochure and provides fully developed elements with appropriate artwork and text.|
|Not Submitted||Brochure fails to adequately define or provide required contents of the Electronic Medical Record.||Brochure includes a definition of the Electronic Medical Record and the contents required by the Joint Commission. Supporting evidence is missing.||Brochure includes a detailed definition of the Electronic Medical Record and the contents required by the Joint Commission. Supporting evidence is incomplete.||Brochure includes a detailed definition of the Electronic Medical Record and the contents required by the Joint Commission. Ample supporting evidence provided.|
|Not Submitted||Brochure includes a basic summary of HIPAA and Confidentiality, but lacks depth and detail.||Brochure includes a summary of HIPAA and Confidentiality. Supporting evidence is missing.||Brochure provides an in-depth summary of HIPAA and confidentiality. Supporting evidence is incomplete.||Brochure provides an in-depth summary of HIPAA and Confidentiality along with ample supporting evidence.|
|Not Submitted||Attempts to explain the process for release of information, but is confusing, underdeveloped, and lacks detail.||Brochure provides a basic process for the release of information. Supporting evidence is missing.||Brochure provides a detailed process for the release of information. Supporting evidence is incomplete.||Brochure provides an in-depth process for the release of information along with ample supporting evidence.|
|Not Submitted||Brochure attempts a Privacy Pledge, but is underdeveloped and lacks detail.||Brochure includes a Privacy Pledge, but is underdeveloped due to lack of supporting evidence.||Brochure includes a detailed Privacy Pledge. Supporting evidence is incomplete.||Brochure includes an in-depth Privacy Pledge along with ample supporting evidence.|
|Not Submitted||Grammar and style detract from the organization and focus. Errors in punctuation and form (including style, as required) are present.||Grammar and style are mostly solid, and this largely complements the organization and focus. Very basic mastery of punctuation and form (including style, as required).||Grammar and style are solid and this complements the organization and focus. Proper use of punctuation and form (including style, as required) with minimal errors.||Grammar and style are strong, and this complements the organization and focus. Proper use of punctuation and form (including style, as required). Evidence of good writing.|
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